Preamble
This document sets out how the personal data of users of the alexandravives.fr website is collected, used and protected, in accordance with the General Data Protection Regulation (GDPR) and the French “Informatique et Libertés” (Data Protection) Act.
Data controller
Alexandra Vivès, Osteopath D.O.
9 rue de la figuière, Bâtiment Ambre, 13090 Aix-en-Provence
Email: contact@alexandravives.fr
Data collected
The site collects only the data strictly necessary for it to function properly and for the services offered:
- Contact data (surname, first name, email) when you fill in the contact form or sign up to the newsletter;
- Connection data (anonymised IP address, browser, date and time of visit) for statistical and security purposes;
- Cookie preferences.
Appointments are booked directly on Doctolib, which has its own privacy policy.
Purposes of processing
- Responding to your requests for information;
- Sending you the newsletter you have signed up to;
- Improving the content and usability of the site (anonymised statistics);
- Ensuring the security of the site.
Retention period
- Three years from the last contact for requests for information;
- Until you unsubscribe, for the newsletter;
- Thirteen months for audience measurement cookies.
Your rights
In accordance with the GDPR, you have the following rights:
- Right of access to your data;
- Right to rectification;
- Right to erasure;
- Right to restriction of processing;
- Right to object;
- Right to data portability.
To exercise these rights, contact us at: contact@alexandravives.fr.
Cookies
The site uses technical cookies necessary for it to function and, subject to your consent, anonymised audience measurement cookies. You can change your preferences at any time in your browser settings or via the cookie management banner.
Complaints
If you disagree with how your data is processed, you have the option of lodging a complaint with the CNIL (the French data protection authority): www.cnil.fr.